Privacy Policy

This Privacy Policy outlines how Yula ("we", "our", or "us") collects, uses, maintains, and discloses information collected from users ("you" or "your") of the Yula mobile application ("the App"). This Privacy Policy applies to the App and all products and services offered by Yula.

Information We Collect:

• Personal Information: We may collect personal identification information from users in various ways, including but not limited to when users visit our app, register on the app, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features, or resources we make available on our app. Personal identification information may include but is not limited to, your name, email address, phone number, and location.
• Non-personal Information: We may collect non-personal identification information about users whenever they interact with our app. Non-personal identification information may include the type of device used, the device's operating system, the type of internet browser, and other technical information about users' means of connection to our app, such as the Internet service providers utilized and other similar information.

How We Use Collected Information:

• Personal Information: We may collect and use personal information for the following purposes:
• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our app.
• To process transactions: We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To send periodic emails: We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
• Non-personal Information: We may collect and use non-personal information for the purpose of improving our app and services.

How We Protect Your Information:

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our app.

Sharing Your Personal Information:

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Changes to This Privacy Policy:

Yula has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your Acceptance of These Terms:

By using this app, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our app. Your continued use of the app following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

Contacting Us:

If you have any questions about this Privacy Policy, the practices of this app, or your dealings with this app, please contact us at info@Yula.co.zw.